Brilliant Earth Reviews

Brilliant Earth is the global leader in ethically sourced fine jewelry. Shop at https://www.brilliantearth.com Based on 4 customer reviews from our shopper community, Brilliant Earth's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

4 Reviews

Overall Rating

5 Stars

4

4 Stars

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3 Stars

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2 Stars

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1 Star

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Good Value

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Price & Quality

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Shipping & Delivery

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Customer Service

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Return Policy

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All Reviews (4)
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crazypanda933
January 07, 2021
"Amazing!"
They are very transparent when it comes to what you are buying. They also donate to charity. I've had a few orders arrive from Brilliant Earth and I love the quality of their products. Price is great too and some purchases also came with a gift. Overall amazing.
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silverostrich810
December 09, 2020
"Love my ring, great experience!"
I have loved my experience with Brilliant Earth from start to finish. I love the sapphire ring that I created online. When it arrived it looked identical to what was pictured from the Create Your Ring feature. I had a question about shipping and called the 800 line. A really kind customer service agent helped me change my shipping address. I also received a beautiful necklace with the purchase, so all in all a great experience!
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redkoala590
May 22, 2020
"Fast delivery"
Recently shopped with Brilliant Earth for both my mother and wife's mother's day gifts. Each item arrived earlier than expected and they were beautifully wrapped. I will definitely do business with Brilliant Earth again for more of our jewellery needs and will also suggest their services to friends and family because I truly feel they go above and beyond to offer a remarkable product and experience to their customers.
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ReginaStone
April 07, 2020
"Specific idea"
I was trying to find a very specific look of bracelet for my wedding day. It's tough to find exactly what you're looking for when you have a specific idea in mind. I ended up finding Brilliant Earth after doing a quick google search of reputable jewelry companies, and I'm happy I did! I called their customer service line to get some help narrowing down my search and the agent was SUPER helpful. I ended up with the most beautiful bracelet that was perfect for my special day and I will treasure it always.
Questions & Answers
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How easy is it to get a hold of customer service at brilliant earth?

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redgoose742
March 14, 2020

“Easy to call ... Impossible to get your issue fixed ... wouldn't recommend”

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