Brilliant Earth Reviews

Brilliant Earth is the global leader in ethically sourced fine jewelry. Shop at Based on 4 customer reviews from our shopper community, Brilliant Earth's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.


4 Reviews

Overall Rating

5 Stars


4 Stars


3 Stars


2 Stars


1 Star


Good Value


Price & Quality


Shipping & Delivery


Customer Service


Return Policy


All Reviews (4)
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January 07, 2021
They are very transparent when it comes to what you are buying. They also donate to charity. I've had a few orders arrive from Brilliant Earth and I love the quality of their products. Price is great too and some purchases also came with a gift. Overall amazing.
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December 09, 2020
"Love my ring, great experience!"
I have loved my experience with Brilliant Earth from start to finish. I love the sapphire ring that I created online. When it arrived it looked identical to what was pictured from the Create Your Ring feature. I had a question about shipping and called the 800 line. A really kind customer service agent helped me change my shipping address. I also received a beautiful necklace with the purchase, so all in all a great experience!
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May 22, 2020
"Fast delivery"
Recently shopped with Brilliant Earth for both my mother and wife's mother's day gifts. Each item arrived earlier than expected and they were beautifully wrapped. I will definitely do business with Brilliant Earth again for more of our jewellery needs and will also suggest their services to friends and family because I truly feel they go above and beyond to offer a remarkable product and experience to their customers.
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April 07, 2020
"Specific idea"
I was trying to find a very specific look of bracelet for my wedding day. It's tough to find exactly what you're looking for when you have a specific idea in mind. I ended up finding Brilliant Earth after doing a quick google search of reputable jewelry companies, and I'm happy I did! I called their customer service line to get some help narrowing down my search and the agent was SUPER helpful. I ended up with the most beautiful bracelet that was perfect for my special day and I will treasure it always.
Questions & Answers

How easy is it to get a hold of customer service at brilliant earth?

March 14, 2020

“Easy to call ... Impossible to get your issue fixed ... wouldn't recommend”

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